RETURNS & EXCHANGES POLICY
.
Buying a purchase with Jayde Apparel, you agree to the folowing ;
.
Please note that the return must be requested within 10 calendar days from the date of delivery and that the shipping cost will only be refunded if the return is a result of our error. Please read carefully the Terms & Conditions below to determine whether your return is eligible for a refund: . :: RETURNING STEPS. All returns and exchanges must be requested no later than 10 calendar days after receiving the product. The product must be sent back to Jayde Apparel within 10 days from the date of delivery. . (*) Please note that this procedure is invalid for volume orders (more than 10 pieces) and for items on Sale Price or Special Offer Price that are not exchangeable or returnable ..
:: RULES ABOUT RETURN PROCEDURE. There is a 10% restocking fee on the entire value of the order (item(s) + shipping) will be applied when returning the goods to us, and will take about 21 to 31 days to process. The shipping cost will be paid by Jayde Apparel only and exclusively when the return is a result of our error. If you received a damaged or wrong merchandise, we advise you to immediately contact our Customer Service within and no later than 5 business days. No fees are due if the return is caused by a fault on our part (wrong order shipped, etc.). (*) Please note that an exchange/return can be just requested once per order.  :: RULES ABOUT RETURN JEANS, CLOTHING & SHOES PROCEDURE. There is a 10% restocking fee on the entire value of the order (item(s) + shipping) will be applied when returning the shoes, and will take about 21 to 31 days to process. Please make sure you send us your right coat, shirt, & waist size for jeans & the right shoe size. To return shoes cause of wrong shoe size you sent us. Customer will have to pay shipping back to factory, and also pay shipping back to you, so make sure you send us the right shoe size. . :: CANCELATION OF ORDER  There will be a 20% cancelation fee from date of cancelation if order is canceled before or after will ship it. Due to late postal delevery to us, or if your order gets held up in customs, we can not control the postal servive. :: IN STORE CREDIT OR RESALE OF YOUR ITEM We also give you the option of in store credit with Jayde Apparel. Meaning you will get a full purchase amount for your in store credit. We also offer the reselling of your item, meaning "when" we resale your item, we will refund you in full your money. :: RULES ABOUT GOOD CONDITION. Your purchase is shipped brand new. Items that you return to Jayde Apparel must be in the same new condition as they were received. All returned items must be in their original state and deemed to be in unworn condition before the can be accepted for a total refund. The item must be returned in new and unused condition, in the manufacturer boxes and with all paperworks (this includes warranties and authenticity cards) , parts and accessories (including dust bags) to insure full credit . NOTHING SHOULD BE TAPED TO THE BOX. The shoes or handbag box and any other items must be sent back inside a corrugated box (like the one it came in) to prevent any damage. Your return of merchandise will not be accepted if it is not sent back in the proper new condition. Returns not accepted will be disposed of or shipped back to you at your cost.. Worn shoes are not exchangeable or returnable. If you are going to try on the shoes with your dress we ask that you wear stockings or socks, and only wear them on carpet. If the soles are scuffed from trying the shoes on at a fitting we cannot take them back. The shoes must be returned in the same condition as they were received. Save the box that the shoes were shipped in. This is the best packaging to use for returns. Shoes that have been dyed are not returnable or exchangeable. We are not responsible for what could happen to the returned items during shipment back: if we receive them damaged we can't accept the return.. Can I exchange an item? . You can exchange an item by sending it back to us within 10 days from the receiving date. An exchange can be asked only once per item. We ship the exchange product when the original product is delivered back to us. Refunds are processed after checking returned items integrity and credits may take up to 30 days.
..